Frequently Asked Questions

Where is my Ring®?

Once your loan is funded you will receive an e-mail from to redeem your Ring® Video Doorbell Pro and provide your shipping address.

Your package will be shipped within 5-7 business days of receiving your redemption. Once the gift is shipped we will send you a confirmation e-mail with the tracking information. The shipment will arrive via FedEx and a signature will be required upon delivery. Please allow 5-6 weeks for delivery of your Ring®.

If you have not received an e-mail from Gravy within 7 business days of your loan funding date, you may contact AmeriHome at 855-424-0832 and a Customer Service Representative will confirm the status of your Ring®.

What is Gravy and why did I receive a Ring® from them?

AmeriHome has partnered with Gravy, a global leader in gift fulfillment, to help us recognize our customers for their business. Please visit for more information.

My Ring® is broken or faulty

If your Ring® Video Doorbell Pro arrives damaged, please contact Gravy at The Gravy team will assist in providing options to repair or replace your Ring®. If a proof of purchase is needed, contact Gravy and this information can be provided.

If you find that your Ring® is faulty, your Ring® is covered under a one-year limited warranty. Please contact Ring® at 800-656-1918 or visit their website for more information.

What is the warranty on my Ring®?

Your Ring® Video Doorbell Pro is covered by a one year limited warranty. Please visit their warranty information page for more details.

Ring® product specs

New to Ring®? Visit Ring’s dedicated product page for more information on its capabilities and technical specifications.

Terms & Conditions

*To be eligible for this Ring® Video Doorbell Pro gift offer, a $249.99 value, borrower(s) must submit an application on or after May 6, 2019, lock in their rate by July 31, 2019 and close their loan with AmeriHome by October 31, 2019. Offer must be claimed within 60-days after the loan has closed with AmeriHome. Ring® is a registered trademark and service mark of Ring Inc., and does not sponsor, endorse or administer this offer. Offer not available in the state of Washington. Offer not applicable on FHA Streamline or VA IRRRL Refinance transactions, is not transferable and cannot be combined with any other offers. This is not a commitment to lend. Subject to underwriting approval including, but not limited to, verification of acceptable income, assets and collateral. Not all programs available in all areas. Other terms, conditions and restrictions may apply.

©2019 AmeriHome Mortgage Company, LLC, Branch Office located at 17885 Von Karman Avenue, Suite 100, Irvine, CA 92614. NMLS #135776; AZ d/b/a AmeriHome Funding, LLC #0917700; California Licensed by the Department of Business Oversight, under the California Residential Mortgage Lending Act #4131116; Georgia Residential Mortgage #30855; Licensed by the N.J. Department of Banking and Insurance; PA #59125. NMLS Consumer Access Equal Housing Lender.

What is the AmeriHome Rewards Program?

Please visit the AmeriHome Rewards page for more details.

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