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My Account

Select Your Loan Servicer To Access Your Account

AmeriHome partners with multiple Servicers to service our loans. The Servicers below will collect your mortgage payments and provide additional services related to managing your mortgage including customer service. In order to access your account details, find your Servicer from the list below and log into their site. If you have any questions, call the number on your monthly statement.

If you don’t know who your Servicer is, call 888.469.0810, and we would be happy to assist you.

Loan Servicer Faqs

Click on the question or the icons to expand answers

Q: How do I know who my Servicer is?

A: A welcome email and letter has been sent to you introducing you to your new Servicer. You can also call the phone number on your monthly statement which is affiliated with your Servicer. If you are unable to locate those items, call 888.469.0810 and we would be happy to assist you.

Q: What's the difference between a Mortgage Lender and a Servicer?

A: A Mortgage Lender provides a loan to a borrower to purchase or refinance a home. A Servicer provides services for the loan account such as answering customer service questions, collecting loan payments on the lender’s behalf, and providing additional services related to managing a customer’s loan. In this case, AmeriHome has partnered with various third-party Servicers to service their mortgages. AmeriHome Mortgage is still your lender and owns the servicing rights to your loan. AmeriHome can help you with your home lending solutions if you are interested in refinancing or purchasing a new home. 

Q: How do I find my loan number?

A: You can find your loan number on your monthly statement which is sent to you once a month.

Q: I'm having trouble logging into my account / I don't know my username or password.

A: If you don’t know your username or password, go to your Servicer’s website, click on the Forgot Username or Forgot Password link and follow the prompts to retrieve your account.

Still can’t log in? Call the phone number on your monthly statement which is affiliated with your Servicer.

Q: How can I contact my Loan Servicer?

A: AmeriHome: 855.501.3035

Specialized Loan Servicing: 800.315.4757

ServiceMac: 844.478.2622

Q: How do I find information on refinancing or purchasing a new home?

A: If you’re interested in refinancing or purchasing a new home, contact us at 888.469.0810 and our Home Loan Experts can review your mortgage options to fit your specific home financing needs.

You can also click here for a free instant rate quote!

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Get Financially Fit With A Better Home Loan And Receive FREE Fitness Gear!*

Call Us Now at:

Is Your Mortgage In The
Best Shape Possible?
Explore Your Refinance Options.

Contact your Home Loan Expert to review the financing options available to you.

Is Your Mortgage In The
Best Shape Possible?
Explore Your Refinance Options.

Contact your Home Loan Expert to review the financing options available to you.

Call Us Now at:

Customer Support

  • Customer Service for existing accounts:
  • 888.469.0810
  • Mon-Fri 8am-5pm Pacific
  • Mortgage refinance application and status:
  • Thousand Oaks, CA 91362-3888
  • 844.272.5617
  • Address

  • AmeriHome Mortgage Company, LLC
  • NMLS ID 135776
  • Company Headquarters
  • 1 Baxter Way, Suite 300
  • Thousand Oaks, CA 91362-3888
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    Phone

    Top Workplaces Award 2021
    Better Business Bureau Accredited Business A+ Rating
    Better Business Bureau Accredited Business A+ Rating
    Top Workplaces Award 2021

    *To be eligible for this offer, borrower(s) must submit a loan application to AmeriHome on or after January 11, 2024, lock in their rate by March 31, 2024, and close their loan with AmeriHome by June 30, 2024. Offer must be claimed within 90 days of closing your loan. Eligible borrowers may choose one of the following three items: a 40mm Apple Watch® SE GPS, a $249 value; a YETI® Hopper Flip® 12 Soft Cooler, a $250 value; or HYGEAR® Gear 1, a $249 value. Apple Watch® is a registered trademark of Apple, Inc. YETI® and Hopper Flip® are registered trademarks of YETI Coolers, LLC. HYGEAR®  is a registered trademark of HYGEAR, Inc. This offer is not sponsored, endorsed or administered by the aforementioned Companies. Limit of one offer per eligible loan. Offer not available in the state of Washington. Offer not applicable on FHA Streamline or VA IRRRL Refinance transactions, is not transferable and cannot be combined with any other offers. This is not a commitment to lend. Subject to underwriting approval including, but not limited to, verification of acceptable income, assets and collateral. Not all programs available in all areas. Other terms, conditions and restrictions may apply.

    **By refinancing, your total finance charge could be higher over the life of the loan.

    ©2024 AmeriHome Mortgage Company, LLC, A Western Alliance Bank Company. Branch Office located at 17885 Von Karman Avenue, Suite 100, Irvine, CA 92614. NMLS #135776; AZ d/b/a AmeriHome Funding, LLC #0917700; California Licensed by the Department of Financial Protection and Innovation, under the California Residential Mortgage Lending Act #4131116; Licensed by the N.J. Department of Banking and Insurance; Rhode Island Licensed Lender. For licensing information, go to: www.nmlsconsumeraccess.org. Not all applicants will qualify. Not available in all areas. Other terms, conditions, and restrictions apply. No goods or services are intended to be offered to users in the EU. Equal Housing Lender.

    LENDER

         

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